Terms of Service

Discrepancies

Please check your goods thoroughly as any transit damage or shortages must be reported to Tony Thompson Racing within 24hrs of receipt of your goods. No claims will be considered after this period. It is your responsibility to check that you have the quantity ordered and nothing is damaged.

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Old Units for Rebuild/Recondition

Some spares are supplied on an exchange basis. This means that we levy a surcharge on your old unit until it is returned. These must be assembled, complete, um-modified, drained of all fluids and suitable for us to recondition and sell to another customer. All old unit cores are marked with your invoice number upon return and we may deny your surcharge refund if we consider them to be unsuitable for repair.

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Goods

If we supply incorrectly, or you receive an item which is defective, please return it to us. However, if we do not know who the part is from, or the invoice that it relates to, it is impossible to refund your money or provide a replacement. Therefore, please include purchase details within your package. Parts returned for credit that have been correctly supplied will be subject to a 20% handling charge. Please note that, with the exception of faulty items, no goods will be considered for credit which have been retained for longer than 30 days.